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Data Recovery > The Future Of Data Recovery Labs.

The Future Of Data Recovery Labs.

The DRC Directory of data recovery companies provides, news information and updates pertaining to the data recovery industry.

Posted on Friday, 30 July 2010 01:41AM by Andy Butler

The Future Of Data Recovery Labs.

For those of you wondering why data recovery companies often feel the need to boast about their high tech facilities you really have to look at the evolution of the marketing of data recovery and why a company claiming class 100, or class 10 clean room status will need to show its annual ISO certification in order to validate its claims.

abc Data Recovery lab and clean room gallery

Many years ago the data recovery technician was just another highly trained IT professional who had experience unravelling file corruption and opening up drives for their monthly clean.

Every city had a small local hard drive service company with a team of engineers who would open up for inspection these monstor disks and perform routine cleaning and servicing of the heads.

Gradually the 3.5" and 2.5" form factor sealed units became the defacto storage device, no longer needing the monthly servicing and by the time we were heading for the millenium many of the old "wash tubs" were phased out and replaced.

Where once an air conditioned environment was needed to keep the air filtered because the heads and disks were not sealed, instead the new server arrays with dozens of drives needed the airconditioning to keep cool.

Since the server infrastructure overhauls of the early 90's, and growing adoption of hard disk drives in every aspect of business, data recovery services began to take off but now the technicians needed to work in ever cleaner air filtered environments.

With this came the need for more data recovery labs with class 100 clean facilities similar to the production environment of what seem like small capacity drives now.

Be it the old washtub disk drive or a modern laptop, server or PC drive, they can all be damaged by a single piece of dust or a human hair, which would cause a devastating disk crash which will quickly destroy all the data by literally burning the recording surface from the disks.

Because of the speeds at which a drive rotates and the increasing storage density per square inch, a single head crash which once may have affected a few megabytes can now affect many gigabytes if not the entire drive if allowed to keep spinning or being cycled repeatedly after being dropped.

The tolerances are such that the heads float so close above the platter that a single dust particle introduced during a hard drive rebuild could cause irrepairable damage.

Hence why the once high tech class 100 clean room was phased out and the ISO scale adopted in 2004.

Whilst the fed209e scale allowed for a class 10 and class 1 certification standards became increasingly important, what would happen when the proposed multi-terrabyte drives became mainstream?, as platter storage capacities increase the amount of data affected by contamination or a head crash increases and air filtration of even the smallest dust particles becomes ever critical in improving the routine rebuild of drives successfully.

Data recovery companies often discuss a repair or rebuild, and whilst it is feasible that the drives could be used after a rebuild, in reality they can never be trusted, the repair or rebuild is for the sole purpose of creating a hardware image of the drive "a clone" from which the recovery is actually carried out.

Hardware imaging carefully controls the creation of the clone so as not to put undue demand on the heads and ensure that every accessible sector of the drive is copied.

The ISO system based on BS14644-1 also defines the method of testing using the standard BS 14644-3 , lasers are used to detect dust particles in the clean room.

Many data recovery companies claim class 100 without actually knowing if they have achieved the ISO-5 standard.

Modern data recovery labs now invest in ISO certified clean rooms able to pass ISO-3 comfortably (fed209e class 1) this ensures they can handle terrabyte drives and beyond just as class 100 environments were needed for those early 10mb to 250GB drives.

Current technology gives the impression that hard disks will reach petabyte capacities and should one day be attainable, providing the current terabyte per square inch research continues there is no reason not to expect this to happen.

Whilst SSD storage repair and recovery is a growing part of data recovery labs work, hybrid SSD / physical disk drives are now being developed to combine the instant access speed of solid state memory with the cheap high capacity storage capacity of the magnetic storage device.

During the last few year the growth in the requirement for data recovery has also seen the growth in the data recovery cowboys who take far too many risks with their clients data, whilst claiming class 100 clean air environments yet never showing their annual test certificates.

The future is clear those data recovery labs that understood the importance of a class 100 clean room 15 years ago should now realise the need to show annual ISO certification and work towards ISO-3 certifcation especially with the launch of 3TB drives and 5TB drives already on the horizon.

A company promoting itself as a data recovery lab should also show its clean room certifcation to help consumers, the future is clear get certified and clean up !.

Andy Butler abc Data Recovery Ltd commissioned the building and testing of the first ISO-3 certified clean room of any UK data recovery lab in 2007. Since then his lab has grown and his team of technicians have passed all the well known UK labs in terms of success rates and quantity of recoveries making abc Data Recovery one of the success stories of the UK data recovery industry. He advises data recovery labs worldwide on developing high capacity data recovery processes in order to achieve consistently high success rates and economies of scale.

Despite this competitors made malitious claims that abc did not have a clean room. What became apparrent was the very companies maligning abc were claiming accreditions such as Investors in people and ISO9001 but had failed to invest in a certified clean room themselves.

They have been contaminating and damaging drives at an alarming rate and revealed much more about the growth of the rogues on the internet and the growth of data recovery companies involved in data recovery scams*.

The future is clear those data recovery labs that understand the importance of a class 100 clean room 15 years ago should now realise the need to show annual ISO certification and work towards ISO-3 certifcation especially with the launch of 3TB drives and 5TB drives already on the horizon.

A company promoting itself as a data recovery lab should also show its clean room certifcation, the future is clear get certified and clean up it is clear a good business to be in is the supply and testing of affordable clean room technology and improved laminar flow cabinets.

* Andy Butler abc Data Recovery Ltd commissioned the building and testing of the first ISO-3 certified clean room of any UK data recovery lab in 2007.Despite this some competitors made malitious claims that abc did not have a clean room for the last few years. What became apparrent was the very companies maligning abc and claiming accreditions such as Investors in people and ISO9001 had failed to invest in a certified clean room themselves. They have been contaminating and damaging drives at an alarming rate and revealed much more about the problems read more :- data recovery companies involved in data recovery scams.

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