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Fields Data Recovery Exposed By German Tv

The DRC Directory of data recovery companies provides, news information and updates pertaining to the data recovery industry.
Posted on Tuesday, 20 July 2010 11:57PM by Andrew Butler

Fields Data Recovery Exposed On German TV  (Claimed  3 German data recovery labs,  non - existent,  )

German clients of Fields Data Recovery charged 1000 Euros for a 100 Euro "forensic data recovery "software scan.

 Since this article was first written Fields have been settling out of court with many who have realised they were defrauded, they have also been posting fake data recovery reviews and review websites. Worse they have bullied and attacked their victims to the point of harrassment, lets hope the Judge re-instates the data-recovery-blog.com forum for the victims of Fields Data Recovery.,

I too was awarded an extra-ordinary damages settlement after Fields attempted to use their "in house legal team" to bring a vexatious claim against me. read "
have you been mulcted"

Fields solicitor stated in court to the Judge that Fields have :- " a good working relationship with Bridgend Trading Standards going back 5 years"    what an extra-ordinary claim to make !

For those of you have been on the receiving end of the Fields Data Recovery scam it may come as no surprise that Fields still cannot recover drives that their expensive forensic reports or leading data recovery experts say are beyond recovery yet it can be shown often they are recoverable.  

Most will never know how they were defrauded...

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(*) scroll to the bottom for links to  other news articles relevant to this article  Cheap Data Recovery Read this

Many websites, forums and blogs and some competitors have reported problems with the data recovery services provided by Fields Data Recovery,  but it the fact that so many consumers are being affected by an internet marketing operation designed to sell paper reports explaining why they could not recover a drive that other data recovery companies could recover.

Overcharging for software recoveries and fake papermill reports is common practice with the Fields Group.


Fields Data Recovery complaints are mounting week by week and they do not appear to be the ISO 9001 INVESTOR IN PEOPLE type of company they portray after nearly 2 years of knowing they have a problem.
Fields Associates part of the Fields Group and UK Digital Solutions offer to supply expert data recovery services through their "labs" located worldwide, this was exposed on German TV last year * and will likely be followed by UK and US versions similar to the Fox News expose of Data Recovery Corp.**

Questions are being asked why are Fields Associates  not dealing with complaints effectively, why are they atrracting so many complaints and wherere are the 150- 200  that Fields claim to employ. These questions are pertinent after Fields attempted  to misinform consumers using various review sites and intercept every enquiry sent to  competitors in the UK data recovery market using  the contact system on www.comparedatarecovery.co.uk ?.

More Fields Data Recovery Companies Review and Testimonial Websites

 www.best-pick-data-recovery.com www.data-recovery-europe-blog.com
 www.clever-datarecovery-europe.com www.best-data-recovery.co.uk
 www.data-recovery-europe-review.com www.best-data-recovery-uk.com
 www.which-datarecovery-europe.com www.compare-datarecovery-europe.com
 www.uk-data-recovery-feedback.com www.best-choice-data-recovery-europe.com
 www.clever-data-recovery-uk.com www.first-class-data-recovery-uk.com
 www.SMART-DATA-RECOVERY-UK.COM www.smart-datarecovery-europe.com

In this video we see that the Fields Data Recovery  problem does not just affect the UK****. German researchers proved conclusively that Fields do not have a single data recovery lab in Germany, and perhaps not any lab at all.  

The question has to be asked, how many other countries do they make the same claims  ? They also make the claim that they are the number one data recovery company, yet independant reviews were exposed as posted by Fields themselves.

In the UK  for example we know that all work is sent to Bridgend (Fields) and Cardiff (Rapid Track Data)  Other dissatisfied Fields Group  consumers now actively complain about Quickie Divorce,  Tribunal Action , Action Direct,  with European  IT24 -Services being exposed on German TV.

Those readers who have followed my other articles on this subject will already know I have actively sought to expose the rogues in the UK DR industry after some made claims about my company which were incorrect and Fields through its connections attempted to put my company and my dedicated team of data recovery experts out of business.

I am currently defending a claim made against me by Fields Associates Ltd,  without prejudicing the outcome suffice to say the particulars of claim are at best unfounded and worse show how little regard Fields Data Recovery directors have for their competitors or the  consumers they victimise. Moreover it would not have been necessary if they had not shown a blatent disregard for my warnings that they had a problem.

Instead the Chairman of Fields Group said he would have me arrested, would send bailiffs and that he had the "chief of police investigating ". and I would be in court the next day, well that was over 18 months ago, it is only since a victims blog and forum was launched in early 2010 that Fields wrongly assumed I was posting on it,  they then threaten to sue me for £250,000 plus £25,000 per day that the blog stayed online.. *** however I am not their problem, their problem is how they treat their customers and then expect other labs to stand by silenced by the threats of litigation from Fields Groups in house solicitor.

What has to be remembered is that Fields started this online discussion with their attempt using the Compare IT website www.comparedatarecovery.co.uk to say we charged 3 times more on average than we actually do, and that we were the worst data recovery company in the UK , yet we are one of the few that can
show we have a lab and clean room plus our annual clean room test certifcate and thousands of satified clients, so I took the necessary steps to expose their actions.

My company offers a free collection and no data no fee data recovery service, but we had to suspend this for any drives sent first to Fields Data Recovery Ltd, Rapid Data Recovery Ltd and DataPhoenix.

What became clear is that many of the clients had approached my company for quotes but decided that the corporate image and slick sales patter combined with a cheap data recovery price was a better deal until they realised the price was walked from £97 to £1600 and often all they received was corrupt data. 

Beware of any report claiming a rebuild had failed but still charged almost £300, this can happen, but  in many instances it is unclear if Fields are incompetant or deliberately misleading their clients because we have shown they are recoverable and the reports are not worth the paper they are printed on.

Upon finding they have been misled, Fields victims then ask for help from abc data recovery , but we generally refuse to allow any drives previously sent to those labs identified as not having the resources they claim, we now charge for a report or advance inspection fee of £95+vat to cover the costs. However there are companies which are charging £265 for this service and again it brings home that consumers need to check the data recovery company they are dealing with is more than just a slick marketing machine.

Many thought my campaign for Data Recovery companies to show their clean room certificates was a marketing ploy, it was not, Fields had made claims to these potential clients that I did not have a clean room nor the team of data recovery experts that have made my business so successful. And by doing so misled the client .

What they had underestimated was the resolve of a company director to protect his technicians and the companies that do provide the services they claim.

If a data recovery lab opens a drive in a clean room it will not be contaminated, it is known that some rogues sometimes just break the warranty seals but do not actually remove the cover plate. Whatever happens be sure to make an informed decision when choosing a reputable data recovery company.

Anyone can recover a drive with software or make minor pcb repairs but less than 30% of drives that come into data recovery labs fall inot that catagory.

If you are looking for cheap data recovery read this article

* Here is the link to the video http://www.heise.de/ct-tv/artikel/Video-Vorsicht-Kunde-858473.html

** Data Recovery Corp Fox News Corporation undercover video report into data recovery scams

The original victims Blog has been moved from blogware to wordpress,  also there is a forum:
*** Victims of fields  data recovery scams    Forum of Data Phoenix Daten Rettung, Fields and Rapid data recovery clients

**** Toronto Court Ruling Fields Data Recovery Fields Data Recovery Ruled against in Superior Court of Canada 

Article by Andrew Butler 
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